Common PupBox questions and support documentation.
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Do you include rawhide?
Are your products safe for my puppy? Where are the products made?
What is PupBox?
How do I get started?
What if my pup has a food allergy?
PupBox Referral Program
Do you work with partners?
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Can I cancel my subscription?
I want to skip a month of PupBox, can I do so?
What products will be included in my PupBox?
Do you offer tough toys for pups that are heavy chewers?
Can I add a second dog?
What kind of training and education material will you provide each month?
How often will you charge my card?
How can I alter my shipping information?
How do I update my payment information?
What payment methods do you accept?
When will I receive my PupBox?
I haven't received my tracking notification email. How do I track my box?
Do I have to be a PupBox member to buy products from your online store?
How do I redeem my store credit?
Petco Contest Official Rules